At [ghostbank] we have Secret Shoppers who go to random locations during the month and then rate the employees who help them.

The September report came out yesterday and my branch was one of the ones hit by the Shoppers.

More specifically, I was.

And I totally kicked ass!

They said, and I quote:

Employee was the first face I saw when I walked into the branch.  She was helpful and able to answer my question quickly.

Yay me!